"An automobile TPA in the assigned risk business, we are a high volume company with strict New York State Regulatory guidelines to follow and we depend heavily on OneSource's services. Their staff is professional, courteous, and easy to work with. They are always looking to make things more efficient and are compliant with all of our policies."
"OneSource has frequently been out in front with improvements in their own procedures and technology that have positively affected our results. An example of this was the transition to electronic files, which has immensely improved our workflow. This higher level of efficiency was fostered by a cooperative effort between ourselves and OneSource. OneSource has seamlessly integrated their software eRequest into the work flow here. It is comforting to have this level of confidence that our no–fault requests, especially compliance with subpoenas, are fulfilled quickly and most importantly securely."
"Our department sees a high volume of requests and knowing OneSource has reliable and experienced staff, I am assured these requests are processed timely. Having the Customer Service department at OneSource resolve any concerns relieves our staff from being burdened by this task."
"I have found everyone in the company, from Field Manager and technical support personnel right up through executive level management to be accessible, responsive and helpful. I have been very satisfied with their service and enjoy working with them."
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